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Terms & Conditions

Every user who enters in order to use our services is considered to consent and unconditionally accept the terms, without exception.

The company is committed to the accuracy and completeness of the information about the services we provide

The company is not responsible and is not liable for errors due to inadvertence when entering device repair prices. Prices are subject to change without notice.

The company does not bear any responsibility in case of error when recording the data by the customer, as well as for the truth of what is reported. The sole responsibility is the customer.

The company does not take responsibility for the loss of your device data during repair and / or during data transfer.

We record in detail how we receive your device. Our priority is to deliver it to you in the same condition. Upon receipt, the customer is solely responsible for externally checking the condition of the device before leaving the premises. Otherwise we do not take responsibility for any kind of damage to the device

Orders and receipts / deliveries of devices related to the territorial territory of the Greek State are accepted. Our company is not responsible for any delays in delivery as well as for the delay due to insufficient data of the sender. In the second case we will contact the customer in order to resolve the issue immediately. The company is not responsible for any delays in repairing your device due to lack of spare parts, periodic damage or reasons of force majeure.

The customer must pick up his device from our repair center within 3 months from the day of repair. After 3 months the device goes for recycling.

We do not take responsibility for any material damage to the device during courier transport. Before sending the device, the customer must place it securely for transport.

The guarantee is provided by Samsung. As long as the device is under warranty from the manufacturer and meets the conditions, it is repaired without financial burden from the customer. For repairs that are out of warranty, we provide a 3-month warranty for the repair made by the customer in our store. In non-guaranteed calendar repairs, if the customer refuses the repair cost, the minimum charge for the inspection is 8.5 € (incl. VAT)

The duration of the repair can last up to 72 hours depending on the availability of spare parts or periodic damage, etc.

Mobistore.gr does not guarantee that the website will operate without interruption and without errors.

The name and content of www.mobistore.gr is an intellectual property product and any copying / modification without the permission of the company is prohibited by law.

The customer with his order accepts the following:

The products from the e shop can not be sent by cash on delivery if their value is over 500 €.

The company in the context of its transactions from the online store is not responsible for further damages that may arise from the execution or non-execution of orders or from the delay of execution, for any reason.

The online store can provide no warranty regarding the availability of the products available, but is committed to timely information on the availability or non-availability of the products. He is not liable civilly or criminally for any damage that any customer of the online store may suffer in relation to the operation and use of the online store.

Users agree and undertake not to use the online store for:

1. sending, publishing, e-mailing or otherwise transmitting any content that is unlawful for any reason, causing unlawful infringement and harm to the company or any third party or infringing on the confidentiality or confidentiality of any person


2. sending, publishing, sending by e-mail or transmitting in other ways any content that offends users' morals, social values, minority, etc.


3. posting, publishing, e-mailing or otherwise transmitting any content for which users do not have the right to transmit in accordance with the law or applicable contracts (such as inside information, property and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements),


4. sending, publishing, e-mailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of others;


5. sending, publishing, e-mailing or otherwise transmitting any material containing software viruses or any other code, files or programs designed to interrupt, damage, destroy or equip the operation any computer software or hardware,


6. intentional or unintentional violation of applicable law or regulations;


7. harassing third parties in any way; 8. collecting or storing personal data about other users.


The customer is accurately informed about the availability of the products available through the online store.

If there is unavailability of only one part of the products ordered by the customer, the rest of the order, ie the products that are available, the order is executed normally.

The various product offers that appear in the online store are always valid until stocks last.

Prices and products bearing the brochure mark, the Offer mark or constitute an offer of limited duration are valid until the stocks are exhausted and the respective customer can purchase a single item. For these items, a strict order of time priority is observed in the execution of orders.

The order is not binding on the company until it confirms its acceptance as below

The characteristics of the products ordered.

The failure of the customer to be adequately informed is not the responsibility of the company but is his sole responsibility

The prices of the products listed on the website of each product are always the final ones (ie the corresponding VAT is included).

The automated order confirmation email that the customer receives upon completion of his order, does not constitute acceptance of the order. It is only a confirmation that the order has been received. If it is found that there is no error in entering prices in the online store, the customer will be informed again about the acceptance of the order. The company must not accept an order that has a typographical or computer error. In this case we will contact the customer for the best possible service or if it is necessary to cancel the order. The customer also has the opportunity to be informed about the progress of the order, either by phone at 2810 281000, or by sending an email to info@mobistore.gr.

The devices have the factory warranty specified by the manufacturer in accordance with its terms and conditions. In the event of a factory defect in the device, contact us and DOA is valid according to Globalsat terms within 7 days from the date of purchase.

When the product in the online store is marked as "Available upon order", we contact you to inform you of the date that will be available. It is usually available within 2 to 15 days.

If the value of the transaction exceeds 499 €, your device can not be shipped by cash on delivery. After contacting you, the payment is made through a bank and then we send your device to your place. The free shipping for products of the online store e shop is done for transactions worth 150 € and above. Otherwise, shipping costs are € 2.5 for the customer

The company has the right to freely modify or revise the terms and conditions of transactions from the online store, whenever necessary. It is obliged to immediately inform consumers about any modification through its website. The company is also entitled to change the prices of the products available in the online store.

In case your area is inaccessible by ACS, we will send your order free of charge to the nearest ACS store in your area. In case the customer wishes to be sent to his place, he is informed by the company about the cost which is borne by the customer.


Payment methods are cash on delivery, bank transfer, debit / credit card.

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